Refunds and Returns

We know that from time to time you might need to return something that you have purchased from us. For that reason, our Refunds and Returns Policy is very easy to follow.

We are happy to exchange or refund any item returned in a saleable condition with its receipt within 28 days.


For items purchased in a SALE, we can only offer an exchange or credit note, within 15 days from the date of your receipt.


A refund will be issued by the original payment method, to the value of the item as printed on the receipt.


Please contact us via email: or telephone 0191 2533549 if you would like to arrange a refund.


We are unable to accept returns of underwear and swimwear, for hygiene reasons.


Your statutory rights are not affected.

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We are proud to showcase designers and labels from the north-east